More About
Authentic Journeys




Select Client List

Cabot Technology Solutions Pvt. Ltd. Contentment India
EY Microsoft
Rajagiri Think Palm
Tutor Waves Third Wave
UST Gobal XCova
CCS Technologies Bridge Consulting

About Us

Authentic Journeys helps companies like yours build effective US-India cross border and distributed teams. While a majority of clients are software companies, Authentic Journeys works with your business to achieve their goals through innovative, interactive and impactful managerial coaching and cross-cultural business training solutions.

Programs & Services

What kinds of programs does Authentic Journeys offer?

We offer business communication, culture and strategy workshops and training sessions for professional and workforce development, including:

How can we hire a trainer knowledgeable in the ground realities of working
in India to help our US based staff understand India from an American
perspective?

Jennifer Kumar, an American citizen has experience in the current realities your offshore team faces. Her work includes training professionals from over 25 Indian companies (startups, SMEs and MNCs), in most major Indian cities. We can work together to help your US counterparts bridge the culture gap.

Our US and India teams have faced problems that we can't solve, do you
offer mediation?

Yes. Authentic Journeys offers mediation within and between teams. We broach cross-cultural business problems and act as an impartial investigator collecting perspectives from both sides to help bridge culture gaps, increase understanding and improve productivity in offshore and onsite teams.

My team in India work with Americans but will not come to the US. Do we
still need your training?

More than 80% of those who benefited from Authentic Journeys training programs work with Americans on offshore, dispersed teams. These professionals have not and may not ever go to the US. These professionals interact with Americans through email and over the phone in regular status update meetings and other virtual interactions, such as video conference calls and webinars. As long as an Indian professional or their team works with Americans, cross-cultural training benefits the business as well as overall professional development of the participants. Cross-cultural training helps distributed teams work more effectively across global borders, and within the borders of their own country, state or city. Cross-cultural training helps to bridge understanding in diverse or even homogeneous groups as no two people think alike!

How can we prepare our Indian development team to be inclusive in our
multicultural team in the US?

Authentic Journeys provides diversity and sensitivity training programs to prepare your offshore team for onsite integration. We will work together to tailor a program for your company's needs.

I read on your site there is something called the 'Small Talk Newsletter.'
What is this and can I get it?

The small talk newsletter is issued a few days to a week before most major American holidays. It provides context about the holiday and tips for small talk with US colleagues. This newsletter is particularly helpful for expats, international assignees and offshore team members working with US clients or colleagues. As of 2015, there are about 500 subscribers to this newsletter. Subscribers get access by choosing training packages that avail of this service or purchase it separately. If interested, contact us to find out more.

Who We Work With

Who does Authentic Journeys work with ?

  • Indians in India working Offshore with Onsite US Clients, Stakeholders, and Colleagues
  • Indians and other foreign professionals working or studying in the US
  • Expats on international assignment across the US
  • International students starting their career in the USA
  • Americans working and living in India
  • Americans working with offshore Indian development teams
  • Career professionals working in global, co-located or dispersed teams consisting of multi-cultural and international team members

What skill or experience levels are participants of your training programs ?

Participants range from Master's Degree working professionals to seasoned professionals with up to 35 years' experience. Professionals include new employees, middle managers or even CEOs of companies. Some of the most common job titles of participants include:

Business Analyst Project Lead System Analyst
Delivery Manager Sales / Pre-Sales Team Lead
Global Program Manager Senior Software Developer Tech Lead
Human Resources Staff Software Architect Technology Specialist
Infrastructure Specialist Sr. Assoc. Vice President Test Manager

How can I take your training programs?

Individual – If you are an individual, we offer private individualized sessions. These sessions range from 1 to 20 hours and are tailored on your specific requirement. These sessions take place in the Kochi office or virtually, over the phone or internet.

Company/Team – Team Leads, Managers and Human Resource Professionals can contact us to discuss training options. Once a suitable program is chosen or created based on a training needs assessment (TNA), participants are selected to attend sessions which take place at the Authentic Journeys' office, at your company location or at an off-site location arranged by your company or team.

How many professionals have benefited from the programs through Authentic Journeys?

As of 2015, Authentic Journeys has worked with more than 30 companies in the US and India ranging from small startups with less than 20 people to large 56 companies with thousands of employees and multiple locations to multinational corporations (MNCs) with thousands of employees worldwide. Authentic Journeys has helped almost 2,000 business and career professionals gain culture and business acumen through the range of programs offered.

Which are some of the companies you have worked with?

View the page on case studies to see an abbreviated client list and success stories.

Do you have long time clients?

Yes. Authentic Journeys has several private and corporate clients Jennifer has worked with for up to three years.

Training Logistics and Planning

How can I save money to train my India based team on US culture sensitivity?

Train your India team working from India or planning to come on site from India in their office or virtually. US culture training is affordable with Authentic Journeys. Instead of sending trainers from the US, save the costs of international airfare and 5-star hotels by working with Jennifer Kumar. Jennifer, the lead trainer, is an American citizen with 15 years' experience living, studying and working between India and the US. Over 1600 Indians attended her classes for teams like yours within a very workable budget.

Can training assignments take place outside of Kochi or India?

Yes, Authentic Journeys conducts programs in other American and Indian cities either in person or via webinar.

USA: New York State Locations (Albany, Utica, Buffalo, Rochester, Syracuse, Southern Tier - Binghamton, Elmira, Corning), Other locations in the North East - Maine, New Hampshire, Vermont, Massachusetts (Boston), Rhode Island, Connecticut, New Jersey, Pennsylvania (Philadelphia, Pittsburgh). Travel to other locations is available, Contact us to discuss your travel and training needs.

India: Bangalore, Chennai, Hyderabad, Kottayam, Trivandrum.

Do you offer open classes for the public?

At this time, these kinds of classes are not available. As they become available, they will be advertised on this site.

Does Authentic Journeys offer online sessions or webinars?

Yes, for individuals or small groups up to 5, Authentic Journeys delivers training programs to locations across the US, India and other countries such as Singapore and Canada via Skype, Webex, etc or over the phone.

Do you teach IELTS or TOEFL?

Authentic Journeys does not offer tutoring or coaching services for English examinations. Authentic Journeys does not teach English or grammar. Authentic Journeys teaches business communication skills and participants must have at least an intermediate grasp of English with the ability to hold simple to complex conversations as well as formulate basic to complex written messages.

I am an American that has been hired to be a trainer in India. Can you help me?

Yes, I can help you in personalized, paid coaching sessions. Authentic Journeys helps professionals that have come to India to train in the corporate space get acquainted with Indian corporate mannerisms, working as a freelancer, how to negotiate and set proposals with Indian companies, expectations on time management, student or participant engagement strategies and other techniques for a successful short or long term assignment.

Company Background

When did Authentic Journeys start?

Authentic Journeys started in Rochester, NY (USA) in 2009 and then Kochi, India in 2011.

Who is the founder?

Jennifer Kumar is the founder and Managing Director.

Where is the office?

The office is located in Kochi, Kerala State, India. No other branches exist. For a map, click here.

Is it an officially registered company?

Yes, Authentic Journeys is registered in the US as Authentic Journeys Consultancy (Monroe County, Rochester, NY). In India, it's registered as Authentic Journeys Consultancy Pvt. Ltd. (Kochi, Kerala State)

What does the name Authentic Journeys mean?

Authentic Journeys is a name that was chosen with a purpose in mind. While, yes, some can confuse it with a travel agency, Authentic Journeys is not a relocation service. We help with expat business training for professionals going to the US. The meaning of Authentic Journeys does lie in travel and self-discovery, however. When we work with other nationalities in diverse global business situations or settle abroad (the journey), we may feel that the new ways of thinking or behaving conflict with our beliefs, values or ways of behaving (being authentic). Hence, culture shock or culture change impacts our ability to balance who we are and who we may have to become when adapting to a new culture. This is our Authentic Journey. Authentic Journeys, as a company, believes we can find a balance between cultures without having to compromise our culture or values to adapt to that culture. This balance is different for different people, hence the Authentic Journey is unique for each person, even people in the same company, team, or family.

How can I get updates about Authentic Journeys?

Can you train our Indian development team once they come to the US?

Yes. Contact us to answer your training needs today!


Learn more about our programs here.


© Copyright 2014 - 2015  |  All rights reserved  |  Authentic Journeys Consultancy Pvt. Ltd.