Do you avoid small talk because you worry you will make mistakes and broach incorrect topics?
Or, maybe you aren't sure how to talk about unknown topics like American sports (football, baseball)?
Do you wonder how long small talk should be or how to transition from small talk to business talk?
This seminar will help you gain confidence in making small talk with Americans in a culturally competent way in a range business settings, from face to face meetings, to virtual meetings, conferences, and email interactions.
Get real time feedback from an American trainer conversant in both American and Indian ways!
Who attends this training? Any non-American working on virtual teams or expats on international assignment in US business environments.
Over 500 professionals from companies such as Allianz, Arbitron, CCS Technologies, EY, Microsoft, and UST Global have attended versions of this training.
|Business Analyst||Project Lead||Software Architect|
|Business Developer||Project Manager||Sr. Assoc. Vice President|
|Consultant||QA Engineer||Team Lead|
|Delivery Manager||Risk Analyst||Tech Manager|
|Human Resources Staff||Senior Software Developer||Technology Specialist|
|Infrastructure Specialist||Software Engineer||Test Manager|
For ideal outcomes 16-20 participants in a session is recommended.
For groups over 20, several options are available, including:
"Small talk is a technique of talking, a way to make contact with people, and the glue that creates and maintains contact with colleagues and business partners. I would like to thank Jennifer as she guided me to improve this technique. I did not understand the importance of small talk. I now realize that making small talk has helped me to improve relationships with colleagues and clients. When I make small talk, it makes the meeting come alive. I can feel the difference. It really helps."
Keyur Raval, SAP B1 Consultant
"My US client did not make small talk, so I did not think it would make a difference if I did. Jennifer suggested me to try a few tips, and if they did not work, I could stop. I was so shocked that after trying her tips for just a few short weeks, interactions with the client became more friendlyfriendlier. We got to learn a little about each other beyond work, which helped us relate to each other better."
Financial Analyst, Bangalore
"We Indians tend to stick to our own groups in the US. We either talk to other Indians in English or other Keralites in Malayalam. We don't even realize we don't include Americans. Jennifer's training helped me understand the importance of inclusion both in spoken English and body language. This helps me and my team mates feel more included in interactions with the client onsite."
Engineer with 20 plus years experience
"When we talk to the client, we don't want to appear like we don't know anything. That's why most of us shy away from small talk. Jennifer helped my team and I understand that not knowing is ok. We can ask questions. We can get to know our client. This is how relationships work in India, too. She made it seem normal and natural. We all related to it. Now being stuck with my client in a rush-hour traffic jam is not as scary as it used to be!"
UST Global Participant